Customer Service Representative
IDT
4 días hace
A tiempo completo
En el sitio
Guatemala City, Guatemala
Banca, Fintech y Seguros, Empleos en Inglés
Location: Zone 4, Guatemala City (100% On-site)
We are looking for a Customer Service Representative to support our Boss Revolution customers. In this role, you will handle inbound voice calls, assist customers with basic account inquiries and troubleshooting, and guide them on how to make the most of our services.Requirements:
-
English Level: 75% or higher (conversational / B2).
-
Previous customer service experience is a plus, but entry-level candidates with no experience are welcome to apply!
-
High school diploma.
-
Must be able to work on site at our office in Zone 4.
- Strong sense of responsibility, positive attitude, and good interpersonal communication skills.
What We Offer
- Morning training schedule.
- Two days off (weekdays or weekends).
- Real internal growth and promotion opportunities.
Law benefits
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.